Maine Medical Center is seeking a quality coordinator to become a member of the Surgical Services leadership team. The team is responsible for the oversight, management and constant improvement of a growing number of operations (currently >30,000/ year) performed in 40 operating rooms in a large hospital (>600 beds) and modern ambulatory surgery unit (10 OR’s). In this newly created position, you will work with surgeons, anesthesiologists, residents, advanced practice professionals, OR and perioperative staff and students of multiple disciplines. You will work on quality and safety initiatives to address strategic goals as well as issues identified by front-line care providers and patients. High performing and highly reliable team-care will be the emphasis.
Our ideal candidate has years of clinical experience in the operating room or in perioperative services as well as a strong background in quality and performance improvement with training and experience in methodologies such as lean / Six Sigma. A high level of emotional intelligence is essential along with excellent communication skills. If this sounds like the opportunity you've been seeking, please apply.
This position assists in the development, implementation, and evaluation of the overall quality and patient safety program in operative and perioperative services and is accountable for:
Supporting the department's performance improvement process
Broadly disseminating safety and quality learning across the various disciplines in the operative and peri-op units
Identifying quality and safety performance trends, as well as prioritizing and recommending improvements
Evaluating safety concerns and leading improvement initiatives to rectify concerns
Developing content and processes to ensure that new staff are appropriately educated on quality protocols, policies and initiatives.
Investigating specific areas of concern as identified by leadership and front-line staff.
Requires a bachelor’s degree in nursing or a related field. A master’s degree in a health or business field is desirable.
Requires a current license to practice as a Registered Nurse or Advanced Practice Professional in the State of Maine OR current certification as a surgical technologist if accompanied by master’s level preparation in a health or business field. Experience with performance improvement required.
Strong clinical background. Knowledge of professional clinical principles, clinical processes, and the appropriateness of clinical interventions, as well as specific program or unit knowledge at a level normally acquired through at least five years of progressive experience. Clinical experience in operative or perioperative services is desirable.
Knowledge of data collection, management and presentation. Ability to understand and utilize data to improve performance. Ability to lead change management, quality or process improvement activities.
Requires a high level of critical thinking and analytical skills
Requires a high level of organization skills, effective time management and delegation strategies that include the ability to rapidly prioritize and adjust work flow according to changing program/unit needs.
Maine Medical Center is a complete healthcare resource for the people of greater Portland and the entire state of Maine and Northern New England. With a history dating back to 1864, Maine Medical Center is the state’s largest medical center and the flagship facility of MaineHealth, with 637 beds and more than 7,000 employees. In addition, we have achieved Magnet™ status in recognition of our commitment to the highest standards of nursing excellence. Maine Medical Center’s unique role as both a community hospital and a referral center requires an unparalleled depth and breadth of services, including the state’s only medical school, through a partnership with Tufts University School of Medicine, and a world-class biomedical research center, the Maine Medical Center Research Institute Maine Medical Center Research Institute.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.