The Director of Performance Improvement assumes responsibility for the strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and collaborate to identify and implement successful solutions. The Director also manages in partnership with Medical Staff and administrative leadership, the development of best practice order sets and operations standards and guides continuous accreditation compliance, including the education and training associated with this and other programs. The Director independently makes decisions that could affect Ochsner Health System’s financial objectives, performance objectives and strategic results. The Director develops and is accountable for the budget for departmental areas.
Manages and continuously evaluates improvement in the performance of clinical processes as measured in the analysis and trending.
Recruits and guides the development of content-expert staff.
Researches, educates, and trains to enable cutting edge applications of best practice initiatives.
Manages relevant departments efficiently by providing services within annual budget requirements.
Supports hospital-based teams, committees, task forces, and other groups to achieve measured, clinical excellence objectives, by coordinating and supporting their efforts.
Ensures that the physical environment, job structures, and technology infrastructures are designed to promote employee and patient safety.
Required - Bachelor's degree in Nursing, Healthcare or Business Administration or related field
Preferred - Master’s degree
Required - 5 years experience in an acute care setting including three years of healthcare leadership/management experience.
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Must be proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Internal Number: 00035314
About Ochsner Health System
Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 30 owned, managed and affiliated hospitals and more than 80 health centers and urgent care centers. Ochsner is the only Louisiana hospital recognized by U.S. News & World Report as a “Best Hospital” across three specialty categories caring for patients from all 50 states and more than 60 countries worldwide each year. Ochsner employs more than 18,000 employees and over 1,200 physicians in over 90 medical specialties and subspecialties, and conducts more than 700 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.
Ochsner Health System is Proud to be an Employer of Choice.
-Voted "Best Place to Work” by CityBusiness Magazine
-Ranked #11 on the 2018 Indeed list of Best Hospitals To Work
-Named to the Becker’s Healthcare 2018 list of “150 Top Places to Work in Healthcare”
-Recognized by Zippia as one of the “20 Bes...t Companies to Work for in New Orleans, LA”
-Named to the Becker’s Healthcare 2018 list of “100 Great Hospitals in America”
-Named as a 2018 Top Workplace by Times-Picayune
-Ochsner’s CEO Warner Thomas recognized as a 2018 Top CEO on Glassdoor
-Named to the Becker’s Healthcare 2018 list of "52 Great Health Systems to Know"
-Ranked #73 on the Forbes 2018 list of "Best Employers for New Graduates"