The University of Illinois Hospital & Clinics (UI Health) is seeking a Senior Director, Clinical Operations - Cancer Center. The Senior Director, Clinical Operations is responsible for overseeing multidisciplinary clinical operations of the emerging University of Illinois Oncology Service Line. Responsibilities include administrative, financial, operational and strategic direction for the University of Illinois Cancer Center. The Senior Director of Clinical Operations will work closely with providers, nursing, and administrative leadership to standardize and enhance care delivery to oncology patients.
Responsible for implementing the directives of senior leadership in the management of clinical and business aspects of strategic planning, clinical staffing, space and resource allocation, educational and other regulatory activities.
Establishes, communicates and maintains effective internal procedures to manage the clinical workflow of patients in accordance with prescribed policies, procedures, and regulations.
Maintains compliance with all regulatory bodies. Ensures all staff are current on changes in regulatory requirements.
Responsible for the creation, maintenance and periodic review of all policies and procedures related to clinical operations and their implementation.
Monitors and implements action plans to maintain or improves patient satisfaction scores to achieve standard benchmarks for service.
May manage and coordinate comprehensive, multi-disciplinary care to patients throughout the continuum of care within each integrated practice unit.
Assists other department leadership in promoting, ensuring and providing training in compliance with Professional.
Practice Standards, professional service regulations, health and safety rules, patient confidentially rules, and conflict of interest rules.
Serves as a risk management liaison on clinical issues. Advises and implements practice management changes based upon risk management exposure and incidents.
Supports and implements all performance improvements initiatives. The Senior Director, Clinical Operations will have oversight of oncology quality initiatives and accreditations including the Commission on Cancer, National Breast Program, and other emerging accreditations.
Mediates and resolves personnel disputes and performance or behavioral problems. Appropriately discloses and seeks advice.
Maintains compliance with all CMS, HIPAA, institutional and federal guidelines.
Assists with the creation of new clinical programs both on-site and off-site.
Assists in developing effective marketing strategies in order to increase market share.
Promotes innovative approaches in creating and facilitating processes that support and ensure the success of the clinical and academic missions.
Perform other related duties and participate in special projects as assigned.
Masters in Nursing, Business Administration, Health Administration or related field required.
A minimum of five (5) years progressive leadership health care experience required.
Demonstrated leadership in strategic planning, health policy, managing resources, human resources, budgeting, and account management.
Operational understanding of complex academic and complex healthcare organizations with the ability to function within a matrixed reporting environment.
Demonstrated evidence of strong interpersonal and communications skills, collegial teamwork in accomplishing organizations academic, clinical, fiscal and operational goals and activities.
Documented success in all aspects of clinical program management.
Salary & Benefits:
UI Health offers competitive benefit packages, including: vacation days, paid holidays, Floating Holidays, State University Retirement System, tuition waiver, tuition discount for dependents, and excellent medical, dental, and vision packages.
For fullest consideration, please submit a complete application and supplemental resume by Friday November 9, 2018.
The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act