University of Colorado Medicine (CU Medicine) is dedicated to providing business operations and administrative support to the CU School of Medicine’s nearly 3,000 providers and is affiliated with the leading medical institutions in the West. Located adjacent to the Anschutz Medical Campus, one of the largest and most advanced academic medical campuses in the country, CU Medicine offers a variety of administrative, technical and healthcare support career opportunities and serves as a resource for patients and healthcare providers.
We are seeking a highly motivated Vice President of Community Practice to take on a leadership role within our executive team. Community Practice is a new unit within CU Medicine being created to support the increasing number of free-standing community practice locations. These practices are both single specialty as well as multi-specialty and have accountability to the cognate departments.
The Vice President of Community Practice will work closely with executive and physician leadership of CU Medicine to provide operational direction for the CU School of Medicine (CU SOM) freestanding multi-specialty community practices. The individual in this position will direct the integration & onboarding of new community practices and lead ongoing operations of established community practices. The VP will be responsible for community practice general operations, patient care and safety, program development, fiscal management, and strategic planning. The VP will work directly with the CU Medicine Associate Medical Directors for Adult and Child Health in a dyadic partnership. This individual will also work closely with the Senior Associate Dean of Clinical Affairs, Department Chairs, Directors of Finance & Administration, faculty and leadership of hospital affiliates, and the VP’s of CU Medicine Finance, Health Plan Development, Business Development & Planning, and the Chief Operating Officer. The Vice President will have direct reports of Associate Directors of Community Practice and other staff and will maintain oversight responsibility for local, on-site practice administrative and nursing managers.
Scope of responsibility for this job will include, but is not limited to:
Lead the Community Practice Operations Teams to develop and implement clinic operations that provide clinical patient care of the highest quality, safety, and efficiency.
Direct teams in the development and implementation of workflows for onboarding & integrating new community practice locations that are thorough, consistent, efficient & complete.
Engage key stakeholders to develop Community Practice Provider Relations, outreach, and community engagement activities promoting strong relationships with referring providers and patients.
Lead collaboration of interested parties in the development and implementation of new clinical technologies (i.e. telehealth and e-consults) in an effort to expand patient options for receiving high quality, safe, and efficient health care.
Implement patient, provider, and referring provider satisfaction tools and related reporting with the goal of developing actions plans to ensure continued improvement in these areas.
Respond to all escalated external and internal complaints and develop mechanisms for customer recovery.
Partner with the VP Business Development & Planning to evaluate clinical services and practice location opportunities and create a smooth hand-off between Business Development & Planning to Community Practice Operations.
Build effective partnerships with CU SOM Department leadership to oversee and manage department specific and multispecialty community practice locations.
Promote the collaborative relationship required to work successfully with Ambulatory Services leadership at appropriate affiliate hospitals to ensure a consistent patient experience regardless of the location where CU SOM faculty deliver clinical services.
Oversee vendor contracts including contracts with affiliate hospitals for staffing and other centralized services.
Ensure all CU SOM practices deliver care that is compliant with all safety and regulatory requirements.
Maintain accountability for financial performance reporting of each community practice location and develop mechanisms to alert stakeholders of any deviations in financial performance.
Work in conjunction with Department leadership to prepare budgets and monitor funding and expenditures with close attention to ensuring correct revenue and cost allocations.
Collaborate with the Senior Associate Dean for Clinical Affairs and the Associate Deans for Clinical Affairs to ensure faculty alignment with community practice operations and performance.
Collaborate with CU Medicine senior leadership to ensure integration of community practice operations with revenue cycle performance, financial performance, business development, payer contracting and value-based payment performance.
Provide daily leadership to the Community Practice team.
Perform other duties and assist with special projects as assigned.
The ideal candidate will be a mature Practice Administrator with at least 10 years of experience in operational management of multiple clinics or locations. At least 3 of these years should be in a free-standing place of service. Bachelor’s degree is required. Advanced degree is strongly preferred. Must have maintained responsibility for all aspects of practice performance including workflow development, clinical service delivery, practice transformation, physician scheduling, staffing/HR management, revenue cycle including coding, vendor contracting, financial accountability, and performance reporting. Experience with a Patient Centered Medical Home model is preferred. Requires a strong background in developing and using analytics to manage practice growth and development. The ability to communicate effectively, in both verbal and written format, with diverse groups of people is essential to success. Must demonstrate the ability to elicit multiple points of view, listen with curiosity, facilitate constructive interaction, and present information and conclusions clearly, concisely, and persuasively. Successful collaboration within a matrixed organizational environment is key.
TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.us/find-a-job. Reference job #271. All applications MUST be submitted via our website.
CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions. We are an equal opportunity employer.
CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.
Internal Number: 271
About University of Colorado Medicine
CU Medicine is dedicated to providing business operations and administrative support to the University of Colorado School of Medicine’s nearly 3,000 providers. An international authority and the leading academic medical institution in the West, the University of Colorado School of Medicine (SOM) offers cutting-edge research and technologies and high quality medical treatment to patients at the University of Colorado Hospital, Children's Hospital Colorado, and at sites throughout Colorado. Located adjacent to the new Anschutz Medical Campus in Aurora, one of the largest and most advanced academic medical campuses in the country, CU Medicine offers a variety of career opportunities for healthcare support and administrative staff. In addition, CU Medicine serves as a resource for patients and physicians seeking information about the University of Colorado network.