Director of Clinical Education and Development- Ambulatory Services-Adult Enterprise.
Oversee educational/professional development programs and initiatives that are specific to ambulatory services in the adult enterprise (VMG). Supervise staff responsible for those programs. Collaborate with leaders of the adult enterprise to assess and plan for educational needs. Represent interests of the adult ambulatory enterprise on educational matters that cross entities.
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
Director for Clinical Education and Development requires 5 years RN experience and Masters degree.
Certification in Nursing Professional Development, Ambulatory Care Nursing and/or Nursing Leadership preferred. Professional Development and/or Leadership experience required. Prefer both. Prefer involvement in professional nursing organization membership.
JOB CODE INFORMATION:
Title: Dir, Clinical Educ & Develop
Job Code: 1788
Job Stream Description: TBD
Title: Dir, Clinical Educ & Develop
Job Code: 1788
Job Stream Description: TBD
JOB SUMMARY: As a member of the leadership team, the Director of Clinical Education and Professional Development provides oversight for the development of training and programs in regard to promoting clinical practice standards. Develops, implements, evaluates, and revises programs of orientation, in-service-training, and continuing education. Takes a lead role in educational initiatives to ensure quality patient care and customer satisfaction. Acts as a resource and liaison to the VUMC community by serving on hospital wide committees or task forces. Represents Vanderbilt within the professional community. Provides leadership to ensure quality (safe, patient-centered care) using key organizational strategies and evidence based tactics.
Managing Vision & Purpose
Collaborates with central clinical education department on enterprise wide initiatives. Collaborates with senior clinical and administrative staff to establish the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Clinical Enterprise.
Identifies, allocates, and proposes resources to deliver projects/initiatives aligned with organizational mission.
Motivating & Influencing
Recognizes and rewards desired performance. Supports retention of staff using techniques consistent with Elevate framework.
Active Listening and Communicating Clearly (verbal & written)
Role models Credo behaviors. Establishes and maintains an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo.
Listens and seeks clarification through Elevate rounding. Reviews rounding logs and uses findings to develop solutions to identified issues within scope of accountability. Utilizes active methods to solicit input from staff and faculty.
Establishes systems to share knowledge across the clinical enterprise. Communicates organizational information to ensure staff/leaders are informed. Represents needs and interests of direct reports to all levels of the leadership structure. Communicates effectively orally and in writing.
Leverages the performance development process of goal setting, ongoing assessment, coaching and performance evaluation to achieve goals. Evaluates direct reports. Coordinates learning needs assessments for individuals/groups of staff. Provides leaders with staff performance data in relation to established internal and external benchmarks.
Partners with all members of the leadership team to execute on patient safety and quality outcome goals. Establishes mutually agreed upon corrective action plans with assigned responsibilities to achieve desired outcomes.
Acts as a consultant and liaison with area staff, educators, and leadership to promote agreed upon Patient Care Standards. Interprets policies and procedures to clinical staff. Collaborates with leadership team to address issues related to quality, compliance, competency, and education. Utilizes strategies such as rounding for outcomes.
Provides feedback to leadership team related to staff progress and role transition. Assists in establishing standards for staffing and effectiveness with leadership team using internal and external standards.
Clinical Quality Management and Service Orientation
Implements programs and monitors activities that promote a safe, therapeutic, customer-friendly environment. Collaborates with management team to monitor satisfaction outcomes and develop action plans to address issues within scope of responsibility.
Acts as clinical leader and provides education for staff on clinical standards. Plans, implements, evaluates, and revises training for staff in accordance with the JC, OSHA standards, and area/hospital policies. Collaborates to develop initial and ongoing staff competencies. Reviews staff compliance summaries.
Ensures that care is safe, effective, efficient, timely, equitable, patient centered, and evidence based. Utilizes current literature, best practices, and an interdisciplinary approach to develop Patient Care Standards. Stays current in area of professional nursing development practice. Uses appropriate processes and models to monitor and proactively manage risk.
Coaches staff to prioritize and collaborate with the healthcare team. Collaborates with the rest of the leadership team to determine areas for improvement in clinical practice and develop improvement plans. Outpatient/procedural: Measures and contributes to improvement in patient access, cycle times, and patient wait times.
Active participant in clinical practice policy development/revision. Makes recommendations for education or other appropriate actions. Takes a leadership role in determining how new/changing technology is used in clinical practice. Identifies clinical questions and participates in relevant research.
Collaborates to define space requirements. Advocates for space to meet staff educational needs
Developing & Retaining Top Talent
Collaborates with staff and leaders to plan and implement orientation programs and staff and leader development opportunities. Incorporates relevant policy into the orientation process. Develops systems/processes to help staff meet competency requirements. Utilizes available technology and other creative instructional strategies. Develops entity specific strategies that support organizational goals.
Serves as a professional nursing role model by: priority setting, resource utilization, professional behaviors, critical thinking, problem solving and communication. Assesses learning needs of new and existing staff and plans accordingly. Matches learners with appropriate resources. Assists in creating an organizational culture across the enterprise that promotes life long learning and development which provides a safe, satisfying and enriching environment. Accountable for development of individual and team competence/performance.
Collaborates with leadership to create and implement strategies that promote retention and are designed to make VUMC an employer of choice.
Identifying & Recruiting Top Talent
Participates in interview and/or on-boarding process for new staff to meet clinical and operational needs for current and future programs in collaboration with leadership team
Team Building/Showing Support
Builds, maintains and supports a culture that fosters effective working relationships, desired patient outcomes and organizational goals.
Conflict Prevention & Management
Exemplifies Credo behaviors to build relationships and manage conflict within scope of responsibility. Identifies service recovery strategies that preserve individual dignity.
Provides data and support for accurate preparation of the annual operating and capital budgets including staffing issues, patient flow issues, process change opportunities. Utilizes resources to achieve safe, cost effective, clinically appropriate patient care. Manages relevant budgets. Develops criteria and sets priorities for the utilization of educational resources. Plans for appropriate staff education, competencies, and orientation that maximize available financial resources.
Monitors and reviews departmental performance of productivity targets and budgetary performance with leadership team.. Follows financial policies and guidelines.
Prioritization & Time Management
Mentors and coaches staff in effective time management and prioritization of competing needs. Identifies resources to manage competing demands to support optimum entity function. Works with leadership team to determine area priorities that align with institutional priorities.
Problem-Solving, Innovation & Initiative
Leads and models collaboration with others to identify and address issues, solve problems and evaluate outcomes. Participates on shared governance, departmental and/or organizational committees to address system problems/issues and facilitate information exchange.
Leverages resources within the enterprise and across organization to identify and develop innovative strategies that improve service, quality and productivity.
Recognizes, initiates and leads change, utilizing established methods such as Plan, Do, Study, Act (PDSA).
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.