Description
Your Role:
- Performs ophthalmic work up for new and return patients with minimal guidance.
- Performs intermediate, and advanced ophthalmic exam techniques including specialized testing.
- Provides leadership and serves as a role model in clinical support functions
Preferred Education, Skills, and Experiences:
- High School Diploma / GED required
- Active COA | COT certification (highly preferred)
- Experience working at an eye care facility
- 3+ years of experience
KEY RESPONSIBILITIES:
- Provides basic, intermediate, and advanced ophthalmic workup and specialized testing with no supervision
- Performs and leads functions that assist faculty, residents and technical staff with daily clinical needs without direction.
- Interacts with the patient in a professional manner using AIDET techniques; serves as a role model/leader in patient interactions.
- Leads team in maintaining a clean working environment, stocked rooms, equipment, and EOC guidelines.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES:
OPHTHALMOLOGY (INTERMEDIATE): - Demonstrates mastery level of competency of ophthalmology in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
CUSTOMER SERVICE - (INTERMEDIATE): - Keeps management informed on all aspects of one or more projects. Takes personal responsibility to ensure external and internal customer satisfaction is met despite pressures and/or significant obstacles. Discusses options with customer for alternative ways to meet expectations cost-effectively and efficiently. Commands respect and confidence from customers, and identifies, influences and creates business opportunities. Negotiates with customers for changes in service levels, understanding the business rationale for those changes. Deals with unexpected customer demands smoothly and without conflict.
OPHTHALMIC DISORDERS (INTERMEDIATE): - Demonstrates mastery level of knowledge/care of ophthalmic disorders in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering ophthalmic disorders services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
OPHTHALMIC TESTING (INTERMEDIATE): - Demonstrates mastery level of ophthalmic testing in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using ophthalmic testing without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
CORE ACCOUNTABILITIES:
- Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.
- Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.
- Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
- Team Interaction: Provides informal guidance and support to less experienced team members.
CORE CAPABILITIES:
SUPPORTING COLLEAGUES (S3):
- - Develops Self and Others: Continuously improves own skills by identifying development opportunities.
- - Builds and Maintains Relationships : Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
- - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
DELIVERING EXCELLENT SERVICES (S3):
- - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
- - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.
- - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
ENSURING HIGH QUALITY (S3):
- - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards .
- - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
- - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
MANAGING RESOURCES EFFECTIVELY (S3):
- - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
- - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
- - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
FOSTERING INNOVATION (S3):
- - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
- - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
- - Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Shift:
* This position is Monday - Friday (Days)
Department/Unit Summary:
At the Vanderbilt Eye Institute, we strive to make life better for adults and children with eye conditions including glaucoma, vision loss and diseases of the retina. We treat patients from across Tennessee and the Southeast. Our doctors, researchers and support staff use the latest technologies and methods, and we conduct vital vision research that translates to better treatments.
The Vanderbilt Eye Institute is a leader in quality eye care. We offer the latest technologies and methods while conducting innovative research to improve patients' lives and prevent vision loss.
We work hard each day because your eyes are important to us.
The Vanderbilt Eye Institute attracts some of the most talented doctors and researchers in the country. Our subspecialty ophthalmologists have completed a minimum of one year of fellowship training after residency and are board eligible or board certified by the American Board of Ophthalmology.
Vanderbilt Eye Institute's award-winning research staff collaborates with our doctors as well as other Vanderbilt departments to pursue discoveries that enhance the vision of patients everywhere.
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Click Here To View The VUMC Promise of Discovery
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
* US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
* T ruven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
* Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
* The Leapfrog Group: grade "A" in Hospital Safety Score
* National Institutes of Health: among the top 10 grant awardees for medical research in the US
* Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
* Nashville Business Journal: Middle Tennessee's healthiest employer
* American Hospital Association: among the 100 "Most Wired" medical systems in the US
*CA
*IND000
*NHCN
