The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
Christiana Care is currently seeking a Project Manager to work in a full-time position in Patient Safety. In this role, the selected individual will design, manage and execute system-wide event management processes including coordination, facilitation and integration of event/peer review information to achieve continuous improvements in patient care delivery and optimal patient outcomes. You will also act as an expert resource for event management with the objectives of enhancing patient safety, reducing patient harm and achieving Christiana Care's strategic and patient safety goals.
Develop, implement and evaluate processes and procedures to support event management, including Medical-Dental Staff peer review and workplace concerns
Collaborate with Risk Management, Patient Relations and other clinical departments to facilitate review of events
Identify, screen and triage cases review based on urgency, level of harm, complexity, and criteria or red flags
Monitor progress in achieving event management and peer review outcomes and system improvements.
Disseminate and incorporate best practice; acts as a liaison to other clinical departments.
Identify potential quality issues based on referrals and appropriately refers for event/peer review process
Disseminate case information to appropriate Event/Peer Review Specialist and other staff as needed.
Manage event management-based committees, workgroups, huddles, debriefs and other groups as assigned.
Utilize clinical expertise and culture of responsibility concepts to guide event management and provide information relative to specific cases and events.
Implement strategies based on current and best practice of care including safe, effective and efficient care.
Network with other organizations for best practice and initiates change resultant in decrease in patient harm.
Requirements: BSN required. Master's degree in Nursing preferred. Five to 10 years of acute care nursing experience required. Current Delaware/Compact RN licensure required. Minimum two years' work experience in patient safety or quality preferred.
Certification by National Association for Health Care Quality preferred.
Education, understanding of and/or experience in one or more of the following are desirable: information technology, performance improvement, outcome analysis, utilization management, team facilitation and education (patient/staff) preferred.
Internal Number: JR54831
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.