| Primary City/State: Phoenix, Arizona Department Name: Quality Improvement-Hosp Work Shift: Day Job Category: Risk, Quality and Safety The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today. You will work at Banner University Medical Center, which is a Magnet Facility, Academic Medical Center, Level 1 Trauma Center, and Designated Stroke Center. Teamwork is strong in this department and Banner University Medical Center is truly a collaborative environment between nursing, physicians, and other therapies. Join us as we improve the lives of the patients we care for through outstanding nursing care. Bring your passion for quality patient care that supports Our Nonprofit Mission "Making health care easier, so life can be better." This Mission statement drives the Quality Team to remain focused on the consumer. As a Quality Specialist you will be part of a team dedicated to reducing variation and increasing reliability across the facility, Banner Academic division, and the entire Banner Health system. As a Quality Specialist you will have the opportunity to participate in implementation of evidence based practice and project to improve patient care. You will work at Banner University Medical Center, Mondays - Fridays during business hours. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. University Medical Center Phoenix Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet(tm) recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built. POSITION SUMMARY
This position provides ongoing assessment of performance, facilitates prioritization of improvement activities, oversees performance improvement projects and ensures successful clinical project implementation at operating entities. The position works closely with both system and operating entity initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.
CORE FUNCTIONS
1. Supports implementation of clinical practices. May support and facilitate implementation and performance improvement activities related to or resulting from patient safety, harm reduction, clinical performance, peer review, and compliance with the requirements of regulatory and accrediting agencies such as TJC, CMS, Quality Improvement Organization and DHS.
2. Provides ongoing assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts high level assessments, gathers information and collaborates with the appropriate process owner(s) to identify opportunities for improvement. Analyzes data for administrative and clinical decision making.
3. Facilitates prioritization of improvement activities with system and facility leadership.
4. Supports development of annual quality plans with service line/process owners.
5. Initiates and oversees performance improvement projects in collaboration with project lead. Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes. Participates on improvement teams, guiding/coaching them on the system defined improvement process.
6. Serves as a resource for assessment of clinical performance and performance improvement methodologies throughout the facility and system.
7. Maintains clinical performance assessment, performance improvement, change management and project facilitation expertise through independent study as well as attending education workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
8. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
IP - Typical Indirect Patient Care Environment: (CSPD Instrument Technician, Lab Technician, Pharmacist)
Able to stand, walk, bend, squat, reach, and stretch frequently.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and body fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic to frequent use of personal computer.
Off-site travel may be required.
MINIMUM QUALIFICATIONS
Requires Bachelor's degree or equivalent in nursing or other healthcare related field.
RN license in state worked OR a clinical background with current license/certification or equivalent experience.
Requires a proficiency level typically attained with 5 years acute care clinical experience.
Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.
PREFERRED QUALIFICATIONS
Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.
Additional related education and/or experience preferred. DATE APPROVED 11/05/2017 |
