The Director is responsible for providing leadership and subject matter expertise on projects for the Quality Measurement (QM) Frameworks team and across other areas of the organization related to healthcare quality measurement. The Director will lead and executing the implementation of projects, lead project teams, collaborate with external stakeholders, and supervise QM Frameworks staff.
POSITION DUTIES AND RESPONSIBILITIES
Serve as the subject matter expert and provide content expertise (e.g., methodological, clinical and implementation) for project teams, committees, and client/funders within QM and across the organization to advance projects.
Supervise, mentor and coach the QM Frameworks staff, setting clear, realistic priorities and manage expectations accordingly.
Participate in/Inform the development and continuous improvement of program policies and processes.
Assist in leading project planning and development, tying project goals to NQF strategic objectives and ensuring milestones are met.
Effectively manage project resources, scope, and risk; identify, communicate, and escalate risks and proposed solutions to leadership; brief senior leadership on status of projects, emerging trends, and opportunities for future development.
Actively assist in securing funding for projects and generating potential new project ideas and strategy.
Collaborate across NQF to advance quality measurement and alignment.
Promote NQF’s mission and engage with external stakeholders to build relationships and represent NQF as an external speaker, committee representative or liaison.
Lead and facilitate project committees/expert panels and provide oversight and technical guidance to project teams.
Ensure good relationships with clients/funders and address issues in a timely manner.
Review and synthesize the evidence base and committee or workgroup deliberations to support committee work and final reports and deliverables
Oversight of development and monitoring of budget and utilization targets for multiple projects/programs.
Advanced degree in a clinical discipline, public health, or healthcare management (e.g., MPH, MBA, MHA, MS) or health professional (e.g., RN, NP, PA)
Minimum of 5 years of experience managing people, and the development and monitoring of budgets and utilization targets for multiple projects/programs/products.
Experience in healthcare quality, including measurement, alignment, and improvement
Strong knowledge of healthcare performance measurement, policy, or public health
Experience working in the healthcare delivery system a plus
Experience coordinating, facilitating, and convening groups of stakeholders and experts
Experience in designing projects from conception to execution
Advanced facilitation, presentation, oral and written communication skills; demonstrated active listening
Proficiency in providing and learning new technical content to guide project teams, and guide projects in a variety of content areas
Ability to cultivate external relationships and identify new opportunities to advance an organization
Ability to solicit, review and integrate relevant input from committee members and stakeholders, synthesizing and articulating key themes, and guiding project staff to do the same
Proficiency in leading and overseeing multiple projects and teams of varying sizes and competing priorities to achieve optimal results
Proven leadership and promotion of effective collaboration and interaction with internal peers and subordinates, as well as external stakeholders
Proven strategic thinker with ability to design projects from conception to execution
Proficiency in facilitating change and the development of new ideas and solutions; encouraging others to do the same
Strong proficiency in use of MS Office suite
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.
Consensus drives every aspect of NQF work. Expert committee members represent diverse interests from every healthcare sector. Measures are endorsed by NQF only after thoughtful discussion and debate from across the healthcare community. And recommendations for use of measures in federal programs are made with input from public and private stakeholders alike.