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Job Summary

Responsible for supporting the organizational strategic goals and objectives specifically those related to clinical risk management as part of the System's Peer Review process. Performs all duties in a manner that promotes a team concept and reflects the goal of providing seamless support for patients.

Job Duties

• Performs claims administration, identification of adverse patient events, investigation, documentation and reporting to Legal Services and Corporate Risk and Insurance.
• Communicates and reports real and potential risk issues to department managers and administration as appropriate.
• Collaborates with Department managers to systemic performance shaping factors and staff perceptions of risk that lead to at-risk behaviors or human error.
• Works with departments in establishing and monitoring strategies to avoid, eliminate, and reduce risk situations associated with the provision of patient care and services.
• Identifies Departmental trends for actual or potential risk management issues or patient safety concerns based on review of patient incidents and adverse patient events Participates in the development and implementation of department and facility policies and procedures that affect managing risk and patient safety.
• Conducts a thorough and credible root cause analysis.
• Consults and collaborates with the Legal Services to mitigate the potential loss associated with adverse patient events, including pre-litigation negotiations.
• Provides secondary review of all patient incidents, visitor events and infrastructure failures reported and consults and collaborates with appropriate staff and departments as needed.
• Conducts a thorough and credible investigation of adverse patient events with follow-up on identified risk management cases and patient safety action items as a result of the adverse patient event.
• Stays current with compliance requirements for regulatory agencies for the reporting of incidents, grievances, serious events and other occurrences as required.
• Educates staff, both formally and informally, on principles of patient safety and risk management.
• Responsible for a set amount of onsite time at selected healthcare facilities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Work Schedule/Details:

• Monday through Friday
• 8:00 to 4:30PM
• On call rotation
• Travel throughout NEPA

We're proud to offer competitive salaries and a comprehensive benefits package that includes:

• Medical, prescription drug, vision and dental coverage
• Family Support (Fertility and Adoption Support)
• Employer contribution to your retirement plan
• Tuition assistance (part time and full time roles only)
• Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
• Professional opportunities for growth and advancement
• Support and mentorship from a full range of dedicated and experienced nursing leaders
• Paid Military Leave
• Community Involvement through our Employee Resources Groups

Education

Bachelor's Degree-Nursing (Required)

Experience

Minimum of 5 years-Clinical (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.