Career Center

. Celebrate 2019

JOB SUMMARY:
Provides expert leadership in nursing sensitive indicators including all aspects - data integrity, project management and sustainability. Reliably executes on quality improvement projects to empower the staff to deliver the highest quality, safest care to our patients. Effectively communicates and collaborates with multidisciplinary team members within QSRP as well as healthcare teams.


KEY RESPONSIBILITIES:

• Leads improvement work on Nursing sensitive indicators pillar goals
• Leads improvement work on Magnet indicators, NDNQI
• Oversight of unit based Quality and Safety champions/resources
• Management of committee and rounding infrastructure
• Facilitates internal and/or external customer satisfaction.
• Expert collaboration with multidisciplinary team members.
• Manage and lead quality improvement projects.
• Participates in developing and/or revising evidence based practice guidelines.
• Portray excellent presentation skills
• Participate and lead external collaboratives
• Data analysis, integrity, accessibility, visualization

TECHNICAL CAPABILITIES:

DATA ANALYSIS (INTERMEDIATE): - The ability to analyze data in an accurate manner.

EVIDENCE-BASED PRACTICE (ADVANCED): - Recognizes, Implements, and evaluates practice changes based on published research. Demonstrates expertise in applying evidence-based practices to challenging and complex situations.

IMPROVEMENT METHODOLOGY (INTERMEDIATE): - Lead teams in quality and performance improvement methodology, including facilitating opportunity analysis, key driver diagrams, performance measure requirements, and PDSA improvement cycles (EA, FMEA, CTQ)

LEADERSHIP (INTERMEDIATE): - Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes.

QUALITY MANAGEMENT (ADVANCED): - Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

REGULATORY COMPLIANCE (INTERMEDIATE): - Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.

CORE ACCOUNTABILITIES:

• Organizational Impact: Plans and sets own objectives to deliver against responsibilities that have a direct impact on the near term results of a system or institution.
• Problem Solving/ Complexity of work: Solves highly complex problems and recommends solutions that may have broad impact to the function.
• Breadth of Knowledge: Viewed as the technical expert at VUMC within a professional area and a broad knowledge of other professional areas.
• Team Interaction: Leads complex project teams; coaches and guides team members and develops strategy for project execution.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (P5):

• - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others.
• - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations.
• - Communicates Effectively: Anticipates different audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues.

DELIVERING EXCELLENT SERVICES (P5):

• - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services.
• - Solves Complex Problems: Critically evaluates complex information and identifies trends/ risks to make recommendations to improve processes across areas.
• - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.

ENSURING HIGH QUALITY (P5):

• - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plans to ensure area's quality standards are met.
• - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities.
• - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance.

MANAGING RESOURCES EFFECTIVELY (P5):

• - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles.
• - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources.
• - Makes Data Driven Decisions : Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities.

FOSTERING INNOVATION (P5):

• - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas .
• - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies.
• - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.