Improvement Specialist II MaineHealth – Corporate Portland, ME Full Time
This role will support our MaineHealth Medical Group at our 131 Chadwick Street Portland ME 04102 location.
Partners with leadership, managers, staff and clinicians to advance critical enterprise initiatives in performance and quality improvement. Leads complex projects to design, develop, modify and implement healthcare delivery systems with enhanced quality, safety and value. Provides a range of consultation services to organizational leaders and department managers on the development and implementation of key strategies for creating and sustaining a high performing healthcare organization. Offers formal trainings and coaching to staff, managers, clinicians and leaders about change management, systems thinking, and data driven problem solving to promote deeper understanding of system failures and opportunities for improvement. Serves as a system-wide resource for applying performance improvement and project management theory and techniques.
Education: Associate’s degree or equivalent training with at least five years of relevant experience in a healthcare setting OR bachelor’s degree with at least three years of relevant experience required. Bachelor’s degree in systems engineering, business or healthcare administration preferred.
License/Certifications: Formal performance improvement certification at the Green Belt level or equivalent required. Project management certification and facilitation certification preferred.
Experience with relevant statistical analysis software preferred.
Demonstrated ability to complete multiple quality improvement projects in a healthcare setting required.
Demonstrated analytic skills, e.g., project-related data analysis and reporting required.
Proficiency in Microsoft Word, Excel and PowerPoint or equivalent required.
Understanding of consulting models and high level of business acumen preferred.
Formal performance improvement training at the Black Belt level preferred.
Effective verbal and written communication skills.
Strong critical thinking skills and attention to detail.
About MaineHealth: MaineHealth is a not-for-profit integrated health system consisting of twelve local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and over 22,000 employees. It is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.
At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.
With a career at any of the MaineHealth locations, you’ll be working with healthcare professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the wellbeing of our communities and employees. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Our care – and the science behind that care – is top rate. Join us and your abilities will be challenged and enhanced as you take your career to another level.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.