You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1, Shift: Day, Schedule: Monday - Friday

Position Summary

Aligned with MHS Strategy and in collaboration, the Quality Director & PSO provides leadership to implement and improve the facility quality management system, the Patient Safety Program and improvement plans that are driven by patient safety and clinical quality performance, system objectives, and required clinical results. This leader is skilled in adapting system strategies and plans to meet the needs of the facility (s). Reporting to the CNE and the VP of Q, S and CI, participates in the facility Executive Team and the Quality Management Department leadership team, ensuring collaboration and alignment. Coordinates and improves the facility QSSC(s) to increase efficiency, effectiveness and value. Integrates the quality management domains at the facility level to include accreditation and regulatory readiness, infection prevention, clinical quality, patient and family engagement and patient safety elements. Serves as facility Patient Safety Officer, providing expertise and oversees the implementation of the Pt Safety Program including the High Reliability Organization program and coordinates the Event Management Process(es). Develops, implements and monitors the facility Performance Improvement Portfolio, ensuring the application of ID-PDSA and contemporary PI tools.

Key Relationships: Organizes, collaborates (with functional Directors) to supervise, coordinate and partner to assign and align priorities for the onsite team assigned to the locations including quality, patient safety program manager, patient advocate, accreditation manager and IP.

Requirements

• Bachelor’s degree in nursing or health related field, required
• Master’s degree in health-related field, strongly recommended
• Current Washington state license in area of clinical expertise
• Specialty certification desired, such as CPHQ
• Training and demonstrated use of PI tools
• Minimum five (5) years of management or quality program management experience in a hospital or health care setting

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Mission-driven: Partnering for healing and a healthy future
• Market Leadership: Washington's largest community-based, locally governed health system
• Technology: "Most Wired" healthcare system 10 years in a row
• Employee-centric: Named Forbes "America's Best Employers by State" in 2021
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn

Pay and Benefit Expectations

MultiCare provides a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, MultiCare shares a competitive range of compensation for candidates hired into each position. The starting pay for this position is $136,263.00 and the pay scale is $136,263.00 - $189,166.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Position Type: Full time - Regular
Primary Shift: Day
Work Schedule: Day

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