PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke’s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
Duties and Responsibilities of this Level:
A. Monitor data quality and optimal reimbursement to the hospital by performing concurrent and prospective quality reviews for accurate coding and sequencingCD-10-CM diagnoses and ICD-10-PCS or CPT-4 procedures (and appropriate use of modifiers) for inpatient and outpatient services using Center for Medicare and Medicaid coding guidelines, standards and regulations.
- 35% of time spent
Interpret guidelines, applicable laws, and regulations concerning hospital coding published in AHA Coding Clinic, AMA CPT Assistant, Federal Register, Medicare Bulletin, etc. Develop and maintain specific coding guidelines for inpatient and outpatient coding. Research problem areas and develop training material and coding aids for the coders.
Present timely, relevant educational programs to coding staff regarding coding updates, documentation, and prospective payment system requirements. Participate in the training of the coders and evaluate the effectiveness of the training.
Maintain/update the coding compliance manual.
Monthly report on findings to coding staff and others (including the Compliance Department).
B. Identify coding and billing risk areas for the hospital technical charges, conduct focused reviews, report the results, and implement corrective action as needed.
- 30% of time spent
Serves as the technical expert for questions
Conduct routine internal audits of coded data and physician documentation, report the results, and recommend corrective action as needed
Respond promptly to external audits and implement corrective action as appropriate.
C. Serve as a resource to the hospital on coding and documentation-related issues. Educate physicians and other healthcare professionals regarding documentation requirements for accurate coding and reimbursement. Educate administration, Financial Management, Patient Resource Management, Revenue Managers, etc. regarding DRGs/APCs/APR-DRGs and the reimbursement methodologies.
- 30% of time spent
Collaborates with HB Coding, Billing, and others for process or system changes.
Participates in the creation and execution of educational initiatives associated with HIM strategies
Effectively communicates verbally and in written form, including the provision of updates to the Associate Director and Director regarding the operation of the work unit, project status, and staff issues
D. Other - 5% of time spent
Performs other related duties incidental to the work described herein and performs other related work as required
Minimum Qualifications
Education
Work requires organization, analytical, and communication skills program. generally acquired through the completion of a Bachelor's degree
Experience
Four years of administrative experience to acquire competence in applying compliance, coding, and auditing principles as they relate to insurance billing, collections, consulting, and other revenue cycle-related functions. For technical coding, two of the four years of experience with DRGs and APR-DRGs is required. Experience in formal teaching of coding is preferred. RHIA or RHIT or CCS required. For professional coding, specialty coding experience in surgical or E/M coding is preferred. CPC or CCS or RHIT or RHIA or CPMA is required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.