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Patient Experience Director
Patient Experience Director The University of Illinois Hospital & Clinics (UI Health) is seeking a full-time Patient Experience Director. The Patient Experience Director is responsible for: leading, executing, implementing, analyzing, reporting, and evaluating targeted patient experience improvement initiatives within the assigned service area(s); participating in the development and implementation of projects related to system-wide patient/guest experience initiatives; collaborating with and instructing leadership, physicians, department directors/managers, and staff to implement strategies ensuring optimal patient experience outcomes; collaborating with Navigators evaluating, and participating in the resolution of co
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