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Nicklaus Children’s Health System
Miami, Florida
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Duke University Health System
Durham, North Carolina
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Patient Relations Risk Management Coordinator
The Regional Patient Relations Risk Management Coordinator will function as a representative of management, to exercise initiative and judgment in responding to patient/family concerns promptly, courteously, professionally, and appropriately, or, if unable or unqualified to assist, promptly refers to the appropriate party or department and follows up to facilitate a resolution. The position serves as a patient advocate and a liaison for our staff. The role requires diligent attention in managing timely responses, extensive documentation requirements, and management for regulatory compliance. The Coordinator plays a vital
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