Rebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of sub-specialties including orthopedics, brain and spine care, sports medicine, physiatry, and physical therapy. We are proud to be the team physicians for the Portland Trail Blazers, the Portland Winterhawks and several collegiate teams and celebrate over 50 years of serving the community with a commitment to providing superior service to our patients.
We are looking for a full-time Director of Clinical Services to join the Rebound team. This position will provide leadership for all surgical and interventional services and direct all aspects of ASC clinical operations which includes PACU, Central Processing, and Operating rooms. The ideal candidate will provide collaborative leadership for operational effectiveness, clinical excellence, and employee management. This position will be responsible for patient care services, clinical pathways, appropriate patient selection, environment of care, infection prevention, optimization of efficiency and schedule, resource management, assist with budget planning and monitoring, systems improvement, compliance with regulatory requirements, program management, staff development, and staff optimization.
Major Duties and Responsibilities:
Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
Act as the primary liaison with the ASC and COO of Rebound. Provides leadership for operational effectiveness, clinical excellence and personnel management. Supervises staff for assigned services and programs.
Establish clinical best practices consistent with contemporary professional standards and Board adopted policies.
Ensure safe and efficient coordination and delivery of patient care by establishing, maintaining, implementing and monitoring and measuring clinical performance against standards.
Ensure regulatory compliance for all areas of responsibility and represents the ASC during regulatory audits. (CMS, DOH, AAAHC, OSHA).
Provide direct management of clinic managers and supervisors developing their management abilities and effectiveness. Coaching, counseling, and performance management of clinical staff. Demonstrate the development of clinical functions, standards, competency and performance.
Facilitate the identification of staff educational and developmental needs and assist in the planning and organization of education and training programs.
Facilitate and support recruitment and retention initiatives and programs.
Effectively communicate organizational policies, plans, and procedures. Provide for and facilitate staff meetings and other department meetings.
Communicate and support organizational philosophy, mission and values and provide information to staff.
Monitor quality care and effective use of resources. Member of the Quality Assurance Committee. Recommend and achieve process improvement outcomes as prioritized and assigned/identified.
Appropriate patient selection and clinical pathways.
Oversee infection, prevention, and control program.
Lead continuous improvement efforts that result in measurable improvements in patient care processes, cost management, and staff development.
Address and resolve problems and concerns of patient's family, staff, physicians and other functional areas. Document issues and resolutions as necessary.
Establish and facilitate communication mechanisms and teambuilding within and between departments and utilize appropriate communication channels.
Act as a clinical resource and may provide direct patient care when indicated by circumstances or emergency situations.
Ensure financial viability of department through capital and operational budget planning, monitoring/achieving budgetary compliance and productivity and assessing patient trends.
Identify and address system issues and implements performance improvement plans as indicated.
Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
Perform other duties as assigned.
Proud to Offer:
Medical/Vision/Rx
Dental
401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
Company paid Life Insurance/AD&D
Voluntary Life insurance/AD&D
Company paid short and long-term disability
Flexible Spending and Health Saving Accounts
Employee Assistance Program
Free Parking
Paid Time Off accrued at up to 24 days in your first year based on FTE
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!
Education: Graduate of an accredited school/college of nursing, BSN or similar degree required. Master's degree in Business Administration, Healthcare Administration or related field preferred.
Certificate/License: WA State License in Nursing or more advanced clinical licensure required. BLS Certification required. Professional AORN designations are preferred.
Experience: 5 years in a surgical environment, 3 years of management experience.
Typical Physical Demands: Ability to perform repetitive tasks. Ability to walk the equivalent of 5 miles per day. Ability to reach above shoulder level. Ability to hear tape recorded transcriptions. Ability to distinguish colors. Moderate to high degree of manual dexterity. Ability to work with chemicals and detergents. Ability to grip. High degree of physical flexibility. Ability to bend a knee. Ability to sit for periods of time. Ability to push/pull a cart weighing 25 pounds. Ability to stand for long periods of time. Ability to lift 25 - 40 pounds. Ability to perform CPR.
Typical Working Conditions: Some exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.
As the region’s most preferred independent orthopedic and neurosurgery practice, our doctors are dedicated experts in providing the highest level of treatment for the bone, joint, and muscle needs of Portland, Vancouver, Lake Oswego, and the surrounding communities. Since 1969, we have remained committed to delivering specialized orthopedic and neurosurgical care that helps our patients restore their strength, reclaim their lives, and rebound.
The specialty-trained doctors of Rebound Orthopedics & Neurosurgery provide treatment for orthopedic and neurosurgical injuries and conditions affecting the ankle, back, elbow, foot, hand, hip, knee, neck, shoulder, spine, and wrist as well as specialized care in family medicine, joint replacement & revision, neurosurgery/brain, orthopedic trauma, physical medicine & rehabilitation, and sports medicine.
Our world-class team of orthopedic and neurosurgical experts is devoted to providing customized treatment plans focused on patients' needs and goals.
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Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
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Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
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Quality Education Resources
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Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
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NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
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The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
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Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.