AdventHealth – 60 Memorial Medical Parkway, Palm Coast, FL 32164
All the benefits and perks you need for you and your family:
-Benefits & Paid Days Off from Day One
-Whole Person Wellbeing Resources
-Career Growth and Advancement Potential
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: FT Days
The role you’ll contribute: The Risk Manager plans, develops, and administers the system’s Risk Management Program for loss prevention and claims control according to federal, state, and local requirements to meet the needs of all units of the Florida Hospital – East Region.
The value you’ll bring to the team:
·Oversees the system for identification and analysis of loss or injury exposure. With the help of the Risk Management Associate.
·Maintains both mandatory and voluntary incident reporting systems for identifying and evaluating unit specific risk issues.
·Provides statistical analysis on areas of risk throughout the system for the purpose of identifying, evaluating, eliminating or reducing incidents in high-risk areas.
·Maintains documentation on identified trends and sentinel events, with referral to the appropriate committee, manager, or individual for follow-up.Monitors follow-up.
·Maintains familiarity with and implements statutory requirements for hospitals’ Risk Management Program.
·Plans, develops and maintains loss prevention activities.
·Oversees and coordinates risk education classes for new orienteers to enhance attention to prevention of potential hazards to patients, visitors and themselves.Promotes reporting of potential as well as actual incidents. Provides continuing education on an annual and as needed basis.
·Serves, in conjunction with legal counsel, as a conduit of information on legal questions as they arise throughout the operating units. Additionally, serves as an advisory resource in risk matters for clinical staff who encounter potentially litigious situations.
·Coordinates, chairs/or facilitates RCA (root cause analysis) projects for issues/errors which have life threatening potential or have caused a serious injury or death.
·Maintains and coordinates claims control.
·Reviews, or provides for review, of records and documentation on potentially compensable events, which are reported to AHS Corporate Risk Management. Additionally, provides for reporting of liability claims to administration as well as to AHS Corporate Risk Management for establishment of adequate loss reserves.
·Assures that the hospitals, and associated hospital owned physician practices are represented at mediations, arbitrations and trials, as directed by legal counsel.
·Assures facilitation of the patient grievance process as required by state and federal statutes.
·Oversees investigations of complaints about medical care which involve a member of the medical staff and assures appropriate referral to the medical director, and or Performance Improvement, and/or other appropriate venues.
·Provides direction and assistance for activities directly related to the Ethics, Rights, and Responsibilities standards. Monitors current TJC standards in these areas, educates staff, reviews policies and monitors as needed.
·Serves as Ethics Forum Chairperson to coordinate activities and act as a resource person for educational materials,
·Attends meetings as appropriate and required to disseminate risk program information and to receive feedback.
·Meets with the Executive Director of Clinical Effectiveness on a regular basis to coordinate risk functions and review risk reports.
·Presents risk information and reports to the Performance Improvement Committee and Patient Safety Committee.Risk Manager or designee serves in advisory capacity to Safety Committee, reports incidents as appropriate to various Safety Subcommittees.
·Assists administration and departmental personnel in development of policies and procedures that reflect Risk Management principles.
Qualifications
·Assoicates Degree - RN, BSN Preferred
·Three or more years in risk management or related management experience required.
·Certification from an accredited risk management course/program within one year from employment.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.
We’re here to answer your product-related questions
NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
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For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.