All the benefits and perks you need for you and your family:
Benefits and Paid Days Off from Day One
Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
Whole Person Wellbeing and Mental Health Resources
Employee Discount Program, including tickets, travel, Pet Insurance, and More!
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Full-time, Exempt
Shift:Days Monday-Friday, 8:00 am – 5:00 pm
Location:601 E Rollins St., Orlando, FL 32803- Executive Building
The community you’ll be caring for:
AdventHealth Orlando is a lush tropical campus and our flagship hospital.
This 1,414-bed hospital serves as the major tertiary facility for much of the Southeast, the Caribbean and South America.
We are already one of the busiest hospitals in the nation, providing service excellence to more than 50,000 inpatients each year.
The role you’ll contribute:
The Nursing Outcomes Program Manager (RN) collaborates with clinical departments and nursing leaders across the Central Florida Division South (CFD-S) to improve quality and outcomes to meet clinical standards of care, and as required by accreditation and regulatory requirements. This nurse leader is a collaborator with strong emotional intelligence to lead interdisciplinary nursing teams to improve clinical outcomes measures. The Manager is responsible for leading teams in clinical outcome metric evaluation, strategy design, operational implementation, and accountability follow-up with campus and system nursing leadership to improve nursing outcomes. Coordinates Nursing Quality and Outcomes committees or clinical projects across CFD-S (as assigned) with hospital and nursing leadership to improve quality and outcomes, in alignment with the organization's strategic imperatives. The manager drives performance metrics, analyzes data trends, and coaches clinical and nursing teams to improve clinical performance. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
Develops and implements the CFD-S nursing quality and outcomes improvement plan in accordance with the mission and strategic goals of the organization, federal and state laws, and accreditation standards. Coordinates and integrates quality improvement projects to improve patient outcomes and nursing care delivery.
Responsible for development of clinical outcome metrics, accountability, ongoing evaluation, and process improvement. Drives performance metrics, analyzes data trends, and coaches nursing teams to improve performance. Develops and monitors for the identification, collection, and analysis of the performance of nursing and clinical outcomes data.
Coordinates Nursing Quality and Outcomes committees or clinical projects across CFD-S (as assigned) with hospital and physician leadership to improve quality and outcomes, in alignment with the organization’s strategic imperatives.
Performs comprehensive, concurrent, and retrospective reviews to understand root causes and trends of clinical performance to identity areas for performance improvement.
Responsible for seeking opportunities to maintain clinical expertise to incorporate latest developments and trends related nursing care and clinical outcomes. Attends educational and other continuing education conferences and training as appropriate.
Participates in the development of training programs and educational curriculum for clinicians to improve quality and patient outcomes across CFD-S
Maintains professional work environment that is conducive to achieving accuracy and productivity goals.
Adheres to hospital policy for protecting patient confidentiality per HIPAA guidelines.
The expertise and experiences you’ll need to succeed:
Minimum qualifications:
Graduate of school of nursing (RN)
Bachelor’s Degree in Nursing, Healthcare Administration or related field of study and three (3) years of relevant clinical RN experienceOR Six (6) years of Nursing experience or other related clinical settings
Current, valid State of Florida or multi state license as a Registered Nurse (RN)
Recent experience in ED or ICU
Basic Life Support (BLS) certification
3 years of management experience
1-2 years of any nursing research specifically data extraction. Must be able to interpret reporting definitions to ensure consistent data reporting.
Experience with NDNQI (National Database of Nursing Quality Indicators) which includes:
Effective collection, management, analysis, and reporting of nursing-sensitive quality indicators.
Focus on monitoring and improving nursing care quality and patient outcomes
Experience with NDNQI reporting or quality data management in a healthcare setting.
Familiarity with clinical quality improvement processes and performance metrics.
Skills:
Strong analytical and data interpretation skills
Preferred qualifications:
Clinical experience working in a quaternary care hospital system
Experience with applying for and maintaining specialty accreditations
Data analytics experience, including data analysis
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.
We’re here to answer your product-related questions
NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
Need customer service assistance?
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.