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On behalf of Nemours Children’s Hospital, Florida (FL), CareerPhysician, the national leader in academic child health executive search and leadership development, invites applications and nominations for a visionary leader to serve as the next Chief Quality and Safety Officer.
The Chief Quality and Safety Officer will be responsible for promoting the vision for quality and safety, fostering a culture of excellence with a core focus on safety, as well as timely, equitable, efficient, effective, patient, and associate centered care delivery. The CQSO is an inspiring and influential leader who is a systems thinker, collaborative and can partner with executive leadership and front-line staff to assess and align resources, role model and maintain psychological safety within a larger effort to develop a culture of transparency, trust, learning and fair accountability (also known as just culture). This position is an 80/20 mix of administrative and clinical responsibilities.
The CQSO will report directly to the regional Chief of the Medical Staff/Chief Medical Officer and work in tandem with the enterprise Chief Quality and Safety Officer and Delaware Valley (DV) regional CQSO to further the mission and vision of Nemours Children’s Health, including systemness within the quality and safety department. The regional CQSO will principally lead the daily management and functions of our patient safety, quality and infection prevention teams as well as partnerships with legal-risk management, physician groups, nursing leadership and nursing practice, continuous improvement, clinical pathways, health equity, patient experience and employee health and wellness.
Qualifications:
An advanced degree in a healthcare related field: (e.g. MD / DO)
Florida licensure
Advanced degree or certification(s) in Quality and Safety: (e.g. Master’s degree, CPPS, CPHQ), is strongly preferred
Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma (Yellow, Green, Black) strongly preferred
Minimum of 3-5 years of related experience. Director or lead of quality and safety efforts and team members in a health care system or hospital. Operational leadership experience preferred
Key Opportunity Highlights:
Participates in the development of the vision and strategy for quality and safety in alignment with the enterprise mission, vision, and strategy.
Key influencer, promoter and guides the implementation of a culture of excellence, leading with safety as a core principle regionally and as an enterprise.
Oversees the rapid response to adverse events, including huddles, cause analysis (learning), communication to applicable leaders, development of action plans and any external reporting (PSO).
Implements a balanced approach to quality with focus on and in addition to Safety: Timely, Efficient, Effective, Equitable, Patient-Centered care in alignment with the Delaware CQSO. Also, with balances across disciplines, care delivery sites, and populations.
Assesses current resource need in alignment with the Delaware CQSO and determines departmental allocation to achieve strategic goals and tactics. Maintains a regional budget as a part of a larger enterprise program and financial stewardship.
Interfaces with and acts as a regional physician and quality leader for clinical pathway development, implementation and learning as well as advising on appropriate measure selection.
Leads and mentors regional leaders in quality and safety principles. Mentors regional clinical directors allocated quality and safety FTE.
Promotes excellence in reputation through contributions to publications, presentations and external leadership opportunities that advance the field of quality and safety. Supports survey efforts and aligns measures as appropriate.
Maintains external relationships with key partners (Not limited to: SPS, CHA, IHI, EPIC, AAP, ACS), including Nemours partnerships.
Maintains regulatory and accreditation excellence and continuous readiness.
Serves on medical staff quality committees and maintains collaboration with the medical staff.
Should you have interest in discussing the role, please forward your curriculum vitae to Jon Hayes, Executive Vice President, CareerPhysician, LLC, C/O Kerry Henry, kerry@careerphysician.com, to schedule a convenient time for a confidential conversation. The Search Committee will require a CV And Cover Letter stating qualifications and reasons for interest in the role.
All interactions will remain confidential, and no inquiries will be made without the consent of the applicant.
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org.
CareerPhysician is the national leader in executive search and leadership development in academic pediatrics with 23 years of unprecedented success supporting the complex faculty and executive leadership needs of Departments of Pediatrics and Child Health Organizations. No one understands the pediatric leadership paradigm and its inherent supply, resource and system challenges better. The firm’s innovative talent acquisition and retention processes are recognized as the gold-standard in academic pediatric recruitment and leadership development. Through its Core Leadership Competencies and partnership with the Child Health Advisory Council, CareerPhysician is exclusively committed to the continued development of current and future physician leaders.
We’re here to answer your product-related questions
NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
Need customer service assistance?
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.