Benefits
C&A offers a comprehensive benefits and compensation package for its full-time staff, a sampling of which includes:
•medical, dental, vision
•employee life insurance
•Section 125 medical premiums plan
•Life insurance
•accidental death and dismemberment insurance
•short-term disability
•long-term disability
•paid vacation
•paid holidays
•paid sick days
•leaves of absence
•401 K
•workers compensation
Preferred Education:
Masters
Additional Information:
2 openings available.
Credentials:
CPHQ Certification
Internal Number: 2025
Stimulating opportunity for patient safety motivated healthcare professional to develop with an expanding, nationally-recognized healthcare consulting firm based in Tomball, TX. Courtemanche & Associates has over 30 years of assisting healthcare organizations in compliance with accreditation & regulatory matters including the CMS Conditions of Participation and accrediting organizations such as, The Joint Commission, DNV, CIHQ, and other, for developing quality and patient safety infrastructure and supporting leadership and organizational development. We seek a seasoned nursing or other healthcare professional with a positive nature to join our team of expert consultants. As our client base is national, applicants can reside anywhere in the country. Proximity to major airports is an advantage for travel.
Key Roles and Responsibilities:
Provide on-site consultation, education and technical assistance to hospitals and other healthcare organizations.
Assist organizations to meet regulatory requirements and improve patient care outcomes, through mock surveys, education, coaching and mentoring.
Collaborate with Senior Consultants to develop corrective action plans and timelines.
Work with client organization staff to carry out corrective action plans, post survey activities and care enhancement actions.
Facilitate organizational dynamics to address identified opportunities for improvement.
In addition:
The Associate Consultant is responsible for the accurate assessment of the client’s readiness for licensing, accrediting and regulatory compliance.
The Associate Consultant accurately identifies findings that require actions for improvement by the organization correlating to the applicable Joint Commission, other accrediting agency or CMS requirements.
Weekly travel required. (Consultants are onsite with clients an average of 12-15 days per month.)
Traits of a Successful Candidate Include:
Excellent communicator of technical regulations across all positions of a healthcare facility
Possess and maintain current knowledge of health care trends, TJC and CMS compliance requirements, and proven solutions for improving patient care. May also have experience with DNV, HFAP, CIHQ, CARF, AAAHC or other healthcare accrediting organizations.
Understanding of hospital and healthcare continuum operations and clinical processes.
Self-motivated, able to work independently and stay organized and effective as well as collaborate with others.
Positive interpersonal approach with a dedication to advancing best practices in healthcare.
Honed analytical and assessment skills.
Commitment to healthcare improvement and patient safety.
Five years relevant regulatory experience preferred. Master’s degree in Healthcare or related fields preferred. Clinical Care Providers preferred. Behavioral health experience or Operating Room and Infection control experience preferred.
This role requires the ability to work independently yet collaborate with other team members and the client organization’s staff. Excellent written and oral communication skills, keen organizational skills, and attention to detail are required. Successful candidate must have demonstrated success in consulting, coaching techniques and be proficient in Microsoft Office.
Courtemanche & Associates serves healthcare organizations to improve care through compliance with regulatory and accreditation requirements. We help healthcare organizations improve organizational performance and enhance patient outcomes through systematic and professional assessment, education, consultation and evaluation.We're an interdisciplinary healthcare firm, founded in 1994, with years of experience in healthcare consultation, including all areas of survey preparation and readiness. We offer a unique approach to enhancing organizational synergy, accelerating performance improvement initiatives, prioritizing performance measures for outcome management and igniting an organizational spirit of change.We promote quality healthcare, care enhancement, quality improvement and compliance for regulatory success, while assisting organizations in meeting their accreditation and performance improvement goals.With professional assessment and consultation, we assist clients to enhance care, improve compliance outcomes, create organizational synergy, reduce risk in care delivery systems and enhance reimbursement success.
We’re here to answer your product-related questions
NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
Need customer service assistance?
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.