The Office of Population Health and Accountable Care (OPHAC) is focused on leading and facilitating the framework to improve population health outcomes across UCLA Health’s Alternative Payment Model (APM) populations across the care continuum. As APMs evaluate outcomes regardless of where the care was rendered, OPHAC initiatives are targeted at improving population-based outcomes for care at UCLA Health and outside of UCLA Health (e.g. post-acute care settings, pharmacies). Successful participation in APMs is essential to respond to the evolving healthcare industry, as health systems are experiencing increased pressures to take on more financial risk and be held accountable for value-based outcomes.
The Assistant Director of Clinical Quality Performance will collaborate with Office of Population Health and Accountable Care (OPHAC) leadership to develop, execute, and oversee Population Health’s Clinical Quality Performance function. The role will be responsible for program development, implementation, and oversight of various clinical programs and medical services in Population Health including but not limited to: Health Risk Assessment Program, Care at Home Program, Population Health Pharmacy Programs, and Population Health Quality Management Program. The Assistant Director will lead and oversee a multidisciplinary team of clinical supervisors, nurse practitioners, pharmacists, pharmacy technicians, quality outreach specialists, and program coordinators. This role will support the Faculty Practice Group (FPG) across accountable care, population health, and department-level initiatives and will interface directly with leadership, clinical departments, and organizational stakeholders to ensure that the priority initiatives are supported and meet the needs established quality and utilization improvement accountable care goals.
Salary Range: $112,900.00-$256,900.00/annually
QualificationsRequired:
Graduate Degree in Business Administration, Health Administration, Public Health, or related field
Previous work experience in population health
management and strong organizational, communication, and leadership skills
Skill
to research and analyze information, problems, situation and procedures to
define objectives, identify patterns, and formulate conclusions
Excellent
oral and communication skills to obtain and convey correct and complete
information and concepts to individuals and groups in formal and informal
situations
Ability
to make presentations to senior management
Excellent
resolution skills to plan activities among individuals and groups in a wide
variety of working relationships
Skill
in negotiating, exchanging ideas, information, and opinions with others to
formulate policies and programs and/or arrive jointly at decisions, conclusions
or solutions
Prior
experience supervising employees (as directed) including selection, training,
work assignments and review, motivation, performance appraisal, career
counseling and discipline
Working
knowledge of clinical program planning, cash and accrual accounting, financial
management control systems, financial analysis and management reporting, and
the operation aspects of clinical programs in ambulatory teaching settings
Ability
to be a team player, flexible and capable of working in an environment which is
fast paced, progressive and requires entrepreneurial thinking and action
Preferred:
Experience in reporting for regulatory and
contractual healthcare quality programs
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
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NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
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For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.