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MaineHealth is currently seeking a Director to lead Quality, Compliance and Innovation in the Coastal Region of Maine.
Summary and Responsibilities:
The Director of Quality, Compliance and Innovation is responsible for leading all aspects of the quality assessment and performance improvement program for both home health and hospice and is accountable for ensuring the effectiveness of that program. The Director will collaborate with the Leadership Team to establish priorities for each program, develop a comprehensive quality and safety strategy for all regions, support implementation of best practices across all service areas, facilitate skill development among leaders and staff, and lead quality improvement and innovation initiatives, guiding projects from ideation through implementation and evaluation. The Director will serve as an agency-wide subject matter expert for improvement science, patient safety, and data science, provide guidance to clinical leaders on performance improvement and data analysis, and promote a culture of data-driven decision-making. This director serves as the agency’s compliance officer, leads the compliance committee, serves as a subject matter expert for regulatory and accreditation compliance, and promotes a culture of compliance throughout the agency.
Job Qualifications and Requirements:
Education: Bachelor degree in clinical field (e.g. BSN, PT), master’s degree preferred.
License/Certifications: Current clinical license preferred.
Experience: Experience in Quality Management; Knowledge and experience working with a Quality Assessment and Performance Improvement Program.; Home Health experience strongly preferred.
Working knowledge of Joint Commission standards and Federal and State regulations.
Ability to communicate effectively with employees and administration.
Excellent technical, assessment and documentation skills.
Moderate mastery of software applications including Microsoft office and databases.
MaineHealth is a not-for-profit, integrated health system dedicated to its vision: "Working together so our communities are the healthiest in America." Our system includes nine local health networks, a comprehensive behavioral health care network, diagnostic services, home health agencies, and the MaineHealth Medical Group – comprising 1,700 employed clinicians. With a team of approximately 22,000 care professionals, MaineHealth provides preventive care, diagnosis, and treatment to 1.1 million residents across Maine and New Hampshire. Learn more at mainehealth.org
At MaineHealth, we offer benefits designed to support your needs today while providing flexibility for the future. Our comprehensive packages include:
Competitive health and dental insurance
Paid parental leave
A robust retirement program
Generous paid time off
And much more!
A career at MaineHealth means working alongside compassionate professionals who are deeply committed to both their colleagues and the communities they serve. We foster a culture of collaboration, continuous growth, and genuine care – both inside our organization and beyond. Here, your skills will be valued, your contributions will make a difference, and your career will thrive.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability, or veteran status.
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NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
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For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.