JOB SUMMARY

Provides senior level consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to support BSWH strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies and procedures.

ESSENTIAL FUNCTIONS OF THE ROLE

Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.

Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.

Provides professional leadership, coaching and mentoring of team members and leaders in the provision of quality, safe care and regulatory issues.

In collaboration with teams and leaders, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data analysis of high-risk problem prone, and high-volume processes.

Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.

Works with applicable staff to utilize appropriate audit strategies, data extraction, expert observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service.

Collaborates in the development, interpretation, and administration of policies, procedures, and practices in accordance with goals of providing high-quality, safe care and federal and state requirements.

Applies a wide range of analytical techniques, and process or quality improvement tools to drive improvements.

Represents BSWH at local, regional, state, or national health care partners.

Participates and/or leads unit and/or facility huddles

Supports the ZERO Harm rounding process as directed by leadership

KEY SUCCESS FACTORS

Expert knowledge of tools and techniques of quality performance measurement and data analysis

Expert knowledge of Texas, Joint Commission and CMS standards

Expert knowledge of trends, developments, and research in providing high-quality safe care

Skilled facilitator, coach, consultant, influencer

Management and strategic thinking skills

Investigative and problem-solving skills

Skilled in the use of computers, and related software applications

Excellent verbal, interpersonal and written communication skills

Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues

Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams

Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives

Able to collaborate with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation

Able to work independently or with varying levels of direction or indirect supervision and guidance

Able to appropriately prioritize tasks to meet desired deadlines

Must achieve Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or role-appropriate certification within the first two years

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Bachelor's

- EXPERIENCE - 5 Years of Experience