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About Us
Duke Health is a recognized health system composed of three hospitals, specialty and primary care clinics, and educational and research institutions — all driven by a compassionate commitment to advancing health. It’s this commitment that inspires and drives our pursuit for excellence, progress, and tailored patient care, while positively changing the lives of patients, their loved ones, and the greater community.
The health system consists of:
> Duke University Hospital (1048 beds)
> Duke Regional Hospital (388 beds)
> Duke Raleigh Hospital (186 beds)
> 1 inpatient homecare and hospice facility
> 140+ specialty and primary care clinics
Duke Health facilities provide services such as primary and specialty care, home and hospice care, clinical research, physician and nurse training, and public education programs.
In addition to a career filled with purpose and opportunity, we want to ensure that you are supported in both work and in life with comprehensive benefits that let you plan your future. At Duke Health, we invest in you through our Total Rewards Program.
We provide a paid time off program for eligible employees. Learn about this program that puts vacation, sick leave, and holiday leave into one program.
We are committed to helping you enhance your skills and meet your educational goals. We offer a tuition assistance program and Nurse Loan Forgiveness program that reimburses eligible team members that are pursuing their learning goals.
We offer family-friendly benefits to assist you in balancing work and family responsibilities. Learn about these benefits that include paid parental leave, infertility services, dependent care reimbursement, and the Duke Child Care Partnership.
Let us help you plan for your future. Learn about our generous employer contributions to your retirement and the Relocation Program that provides flexible options to help you settle into a career at a Duke facility.
We recognize team members for referring talent to Duke Health. Duke team members can earn monetary compensation and prizes for referring talent to any clinical or non-clinical role at Duke Health.
We partner with local businesses to help you explore for less. Learn about the discounts that are available to employees at businesses throughout the Triangle with our PERQs program.
Comprehensive health benefits are available to support you. We offer four options for medical coverage, three competitive dental plans, vision, life insurance to meet your needs and those of your dependents.
We provide resources to help you navigate all stages of life. Learn about our assistance program that provides free, confidential counseling sessions for employees and their immediate family members.
As an employer, we want to help you to live healthier. Learn about the well-being programs we offer team members including webinars, on-site farmer’s markets, fitness clubs, nutrition programs, and smoking cessation.
We all play an integral role in lifting each other up to bring compassionate care to life. Learn about the Caring for Each Other Fund and the Kiel Program that help team members facing hardships.
Culture
We are Duke Health. This is a place where a commitment to compassionate care changes lives. By combining cutting-edge technology and an empathetic human touch, team members have the opportunity to follow their passions and find fulfilment in helping others while also advancing their careers at locations across Duke Health.
We’re proud to bring together passionate, caring individuals who reflect the community they serve while bringing positive and far-reaching advancement to health care. So, wherever your talents may lie, discover who we are — how we can advance health together.
Diversity
At Duke Health, we foster a culture and community where all team members are welcomed, celebrated, and can bring their whole selves to the workplace. Diversity is one of our core values, and to help live up to this promise, we all have a role to play. Learn more about Duke Health’s commitment to diversity, equity, inclusion, and belonging as well as the affinity group initiative.
We’re here to answer your product-related questions
NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
Need customer service assistance?
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
Important Information for CPHQ Recertification
The recertification process has been streamlined. Unlike previous years, you don’t need to list out your CE activities at the time of completing your application. Instead, you will be asked to attest to having met the requirements, further aligning with the honor-based system of recertification. In the event that your application is randomly selected for audit, you may be required to list your CE activities and submit supporting documentation.
While you may participate in NAHQ learning opportunities (Learning Labs, JHQ articles, etc.), you can only claim CE credit once for each activity. Therefore, if you’ve previously earned CE from a NAHQ learning opportunity, you can’t claim it again, nor will you see the repeat CE appear in your “My Learning� tab. This includes activities used in previous recertification cycles.
Remember, if you’re recertifying during the grace period (1/1/24-1/31/24), you already had to earn your CE hours by Dec 31, 2023.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
We are excited to announce the release of the book “UNSTOPPABLE: Inspiring Stories of Perseverance, Triumph and Joy from Trailblazing Women in Healthcare“.
Be inspired by nine leading healthcare trailblazers, including our own CEO Stephanie Mercado, who empower us all with their vision and passions.
You’ll notice we’ve simplified the application process to recertify. You will not have to list your CE activities at the time of applying*. Simply attest that you met the requirements to complete the application.
*In the event of an audit, CPHQs may need to list activities and upload documentation in their NAHQ account.
Quality Education Resources
Join this informative session, “Quality Education Resources� Thursday, June 22 from 11-11:30 a.m. CT. You will learn about the range of NAHQ quality education resources available to you and hear directly from universities about the benefits they realized from implementing NAHQ’s content within their courses.
Maintain a Pulse on the Latest Quality & Safety Benchmarking Data
Learn more about NAHQ’s enhanced Quality and Safety Benchmarking Program, which provides timely insights to help U.S. hospitals and health systems create data-driven business cases for their quality and safety resourcing.
Understand the Variability Among Your Quality Team Through Workforce Accelerator
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?� The answer is no.
Updated Maintenance Dates: Sunday, February 5, 2023
Maintenance is planned for Sunday, February 5, from 11 p.m.-4 p.m. CT. During this time, you will not have access to the “My Learning” section of your NAHQ account. We apologize for any inconvenience this may cause and thank you for your patience.
NAHQ’s Organizational Membership Subscription will serve as a one-stop shop for healthcare quality and safety training and education. Attend the February 2, at 11 a.m. CT, info session to further understand the new offering that will continue NAHQ’s focus of “Quality in Action.�
NAHQ has published an updated version of the CPHQ exam content outline.
The new exam content will take effect on March 15, 2023. Candidates planning to take the exam before March 15, 2023, can access the current CPHQ exam content outline and related resources on our website.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
Member Briefing Workshop and Healthcare Quality Week Webinar
October 7, at 12 p.m. CT
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
October 17, at 12 p.m. CT
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ's twice-validated healthcare quality competency framework.
